Procedure for filing complaint

ON CALLS

CONTACT AND RESOLUTION

Query or Complaint lodged by calling at our Head Office Tel No. - 0171- 2642936, 2643935, 2644935, 4006001, 4006002, OR Branch Office Tel No.- 0172-5000440-41.

Our Representative shall assist you between 8:45 am to 5 pm on all business days. He/she will assist you with the explanations and provide resolution to the raised concerns.

ESCALATION MATRIX

IF THE RESOLUTION PROVIDED DOES NOT MEET YOUR EXPECTATION, YOU CAN APPROACH OUR GRIEVANCE REDRESSAL OFFICER THROUGH ANY OF OUR ACCESS CHANNELS MENTIONED ON https://www.drbrokers.in/contact.html




ON EMAILS

CONTACT AND RESOLUTION

Write to us at info@drbrokers.in or chd@drbrokers.in for trading account enquires and complaints.

Our Representative shall assist you between 8:45 am to 5 pm on all business days. He/she will assist you with the explanations and provide resolution to the raised concerns.

ESCALATION MATRIX

IF THE RESOLUTION PROVIDED DOES NOT MEET YOUR EXPECTATION, YOU CAN APPROACH OUR GRIEVANCE REDRESSAL OFFICER THROUGH ANY OF OUR ACCESS CHANNELS MENTIONED ON https://www.drbrokers.in/contact.html